General rental terms - SuiteHomeSpain
Check-in and check-out
Check-in takes place between 10:00 and 21:00. Desired check-in is provided when booking. Earlier / later check-in takes place according to agreement
Check-out takes place between 10:00 and 12:00. Desired check-out is provided at the time of booking. Earlier check-out is by agreement
The rental agreement that you include with SuiteHomeSpain applies between you as a tenant and homeowner. SuiteHomeSpain is only an intermediary.
All additions in your booking are only valid if they are in written form, as stated in the lease agreement.
When booking, the customer receives a booking confirmation and directions.Check-in / check-out takes place personally by SuiteHomeSpain's staff who meet you at the holiday home at the specified time stated at the time of booking.
The person booking must be 21 years old at the day of arrival.
According to Spanish law, all tenants must be reported to Policia Local during their rental period.
Upon arrival, passports must be submitted to SuiteHomeSpain's staff upon check-in by all tenants.
The rental agreement contains check-in / check-out times unless otherwise agreed in written form.
All prices are quoted in Euros per accommodation and rental period. Payment is made online via credit card. At the time of booking, 25% of the total rental amount must be paid and the remaining 75% must be paid no later than 60 days before the arrival date.
If the tenant booking accommodation for 60 days before arrival, 100% payment applies at the time of booking.
When the booking is completed, SuiteHomeSpain will send a confirmation of the booking and the rental conditions.
By making a booking, the tenant approves the rental terms.
Cancellations and changes
If the tenant chooses to cancel, the following applies:
0% refund for 30 days prior to arrival
50% refund within 30 to 60 days prior to arrival
The booking fee is 25% of the rental cost and 25% of the booking fee is refunded on cancellation before 60 days before arrival
The tenant can transfer the property to another tenant in his place, this only applies within the same rental period and price. SuiteHomeSpain accepts name change for a fee of 70 euros. The change of name must be made in writing to SuiteHomeSpain at least 1 week before the expected arrival date.
The deposit is a security for the homeowner and SuiteHomeSpain in case of any damage or deficiencies after the rental. The deposit of 170 euros will be added at the time of booking and will be refunded within 7 working days after the rental period.
Payment of the deposit is done separately via a link to paypal / suitehomespain / 170EUR. You will receive this link in your confirmation email of your booking. The deposit must be received by SuiteHomeSpain at least 14 days prior to your arrival at your accommodation.
In case of damage or sabotage caused by the tenant, this will be charged according to the price list in the information folder that is found in each holiday home. In the first instance, amounts are deducted from the deposit, exceeding the amount deposited an invoice is sent to the tenant.
When booking, there is a mandatory final cleaning and bed linen and towels.
Bed linen / towels from 10 euros per person
Final cleaning from 50 euros
If extra cleaning is required during the rental period, it can be booked as an option and paid in cash on site.
Mandatory final cleaning does not relieve the tenant from the responsibility of washing, emptying refrigerators / freezers and cabinets from opened goods. Embed the beds, throw garbage and make sure that all the furniture is in place.
In case of deficiencies, amounts are deducted from the deposit according to the price list found in the information folder in each accommodation.
SuiteHomeSpain's staff will finalize and report any deficiencies and damages during final cleaning.
The tenant should treat the rented holiday accommodation well.
Damage and defects
The tenant must leave the holiday home in the same condition as when moving in, with the exception of normal wear.
The tenant is responsible for damage to the holiday accommodation and its equipment that arises during the rental period caused by the tenant himself or by others who have stayed in the holiday home during the rental period.
The tenant is responsible for damages and loss of movable property, this will be charged to the tenant.
Damage to the holiday home or its fixtures shall be immediately notified to Suite Home Spain .
Shortcomings and complaints
The holiday home will of course be prepared upon arrival. If the tenant discovers deficiencies in the cleaning or damage on arrival, this must be reported immediately to Suite Home Spain , otherwise the holiday accommodation is handed over without any problems. The tenant may lose the right to a complaint.
Complaints and deficiencies are by mail. The tenant is obliged to ensure that damage and deficiencies are not exacerbated. The tenant must provide SuiteHomeSpain with a reasonable time limit for remedying faults and deficiencies.
If a possible damage / deficiency causes the tenant to not stay in the holiday home on arrival or during the rental period which is not caused by the tenant, SuiteHomeSpain will help to find an equivalent accommodation during the rental period.
In case of complaint:
We will respond within 24 hours.
Extra ordinary events
For Force majure eg. war, nature and pollution catastrophe, epidemics, border closure, traffic conditions, interruptions in currency trading, strike or the like when the lease cannot be carried out or can be made considerably more difficult, SuiteHomeSpain can cancel the lease agreement.
In such a situation, the homeowner or SuiteHomeSpain can not be held liable for any damage caused to the tenant.
SuiteHomeSpain or the homeowner cannot be held liable for theft that affects the tenant's private property or the like, equally applies to insect attacks on the home or plot.
If no other agreement has been negotiated, the holiday accommodation may not be used for other purposes than for holidays.
The holiday home and associated plot may only be occupied by the number of persons named at the time of booking, including children regardless of age.
If more people live than what is stated in the lease agreement or if the tenant has parked caravans / motorhomes / tents or the like on or beside the vacancy of the holiday home , SuiteHomeSpain or the homeowner is entitled to reject the number of extra persons. If the tenant does not rectify this instruction within 24 hours, SuiteHomeSpain or the homeowner is entitled to cancel the lease agreement with immediate effect without further warnings.
The cancellation means no refund of rental amount or deposit.
Any departure from the holiday home before the end of the rental period takes place at the tenant's own expense and risk. The tenant cannot, therefore, cancel the lease agreement or demand repayment.
Pets are only allowed in some holiday homes, as stated in the object description.
SuiteHomeSpain or the homeowner cannot guarantee that there were no pets in the accommodation previously or that the homeowner himself does not have pets. SuiteHomeSpain is not responsible for any tenant's possible allergic reactions.
Noise disturbance The tenant can unexpectedly be exposed to noise and noise from eg during the rental period. Traffic / construction work or the like, neither SuiteHomeSpain nor the homeowner can be made responsible for this.
Internet connection / broadband is offered in most of our accommodations. It is stated in the respective property description.
SuiteHomeSpain or the homeowner cannot be held responsible for cable problems, signal / antenna problems or other problems for coverage and data set.
Smoking indoors in holiday homes is not allowed.
In case of violation of smoking indoors, a fee of 400 euros is charged !
Pool and Pool Areas - The tenant must follow directions regarding private pool or area pool.
The tenant is personally responsible for staying in the pool.Children may only stay in the pool area in adult groups
Prices, taxes and currency
SuiteHomeSpain reserves the right to increase the rent correspondingly in the event of price increases, tax increases, fees, exchange rate changes.
Electricity, water, gas possibly internet / wifi included during the rental period.
(Electricity, water, gas possibly internet / wifi)
We reserve the right to make misstakes, all information on SuiteHomeSpain's website we have tried to reproduce as accurately as possible. This may be due to changes in relation to the holiday home.
SuiteHomeSpain reserves the right to change its rental terms. Any changes will be published on the website.