Privacy Policy
Below you will find SUITE HOME SPAIN EXPERIENCE SL's personal data policy which contains information on how we collect, use, share and protect personal data.
1. Responsibility for your personal data
www.suitehomespain.com is owned and maintained by SUITE HOME SPAIN EXPERIENCE SL
All questions regarding data protection should be directed to the following email address: info@suitehomespain.com
SUITE HOME SPAIN SL is responsible for the correct processing of the personal data that you provide to us. We store and process your personal data in accordance with data protection and privacy laws.
2. Data collected and processed
2.1 For tenant:
When you book a holiday home with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide to us in connection with your reservation. This usually involves name, address, telephone number and email address and payment details.
2.2 For the owner:
When you choose to rent your holiday home through an agency contract with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide to us in connection with your reservation. This is usually name, address, telephone number, email address and bank account details, as well as information about your holiday home.
2.3 Generalities:
When you use our website, we collect data related to your use of the website through cookies or cookie files.
3. The purpose of the processing of personal data
The personal data that you provide us may be used for different purposes depending on your relationship with SUITE HOME SPAIN EXPERIENCE SL, for example:
To be able to make your reservation when making a reservation with SUITE HOME SPAIN SL
In order to comply with our obligations in relation to the intermediation contract when you rent your holiday home through SUITEHOMESPAINEXPERIENCE SL
To statistics that help us optimize the rental and improve our service for you.
To make repeat visits to our website more personal
To inform you about our offers and other services that we think may interest you
To process questions received by our customer service
To send you the information you request.
4. Legal basis for the processing of personal data
When you book a holiday home through SUITE HOME SPAIN SL or when you enter into an agency contract with SUITE HOME SPAIN EXPERIENCE SL, you will receive specific information about what legal basis we invoke when processing your personal data. We process personal data on one of the following legal bases:
4.1 Compliance with the contract with the tenant:
When you reserve a holiday home through SUITE HOME EXPERIENCE SPAIN SL, we process the personal data that you provide us in relation to the reservation because it is necessary to carry out your reservation and fulfill the rental contract. If you are not willing to provide this information, we will not be able to complete your reservation.
4.2 Compliance with the contract with the lessor:
When you enter into an agency contract with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide to us in connection with the conclusion of this contract, as well as information about your holiday home because they are necessary to be able to carry out and optimize the rental. and comply with our contractual obligations. If you are not willing to provide this information, we will not be able to fulfill our contractual obligations.
4.3 Legitimate interest of the tenant:
When you book a holiday home through SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide to us in connection with your reservation because we would like to contact you to offer you good offers. This processing of your personal data is carried out because we have a legitimate interest in maintaining contact with you in the hope that you may wish to rent a holiday home through us in the future. Therefore, you can expect us to contact you on an ongoing basis to offer you offers.
4.4 Legitimate interest of the lessor:
When you enter into an agency agreement with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data you provide in connection with the conclusion of this agreement because we would like to contact you after the end of the agency agreement with offers to resume our cooperation. This processing of your personal data is carried out because we have a legitimate interest in maintaining contact with you and thus working towards resuming our cooperation. Therefore, you can expect us to contact you after the mediation agreement has expired with offers and information relevant to you in relation to the decision of whether you wish to resume the rental through SUITE HOME SPAIN EXPERIENCE SL. You always have the right to request that we stop sending you marketing. materials. To do so, write to the following email address: info@suitehomespain.com
4.5 Generalities:
To optimize our service, we use some personal data for statistical purposes. We carry out this treatment because we are interested in providing the best possible service. We sometimes transfer encrypted email addresses, among others, to Facebook and Google, so that on behalf of Suite Home Spain Experience SL they can use them to generate interest in our products, services and concepts, and inspire users to visit our website. . We also use customer data on review pages, e.g. Trustpilot, so you may receive a message asking for your opinion in relation to a stay at a summer house and/or the services you have received from us. We carry out this processing because we have an interest in targeting our marketing and providing the best possible service. You always have the right to object to your personal data being processed for the purposes mentioned above. To do so, write to the following email address: info@suitehomespain.com
4.6 Consent:
We do not pass on your personal data to a cooperation partner so that they can contact you with good offers, etc., unless you have given us special consent to do so. If we use photographs or videos of you in our marketing, we will ask for your consent before using them. You can always withdraw your consent by writing to the following email address: info@suitehomespain.com
4.7 Compliance with legal obligation
Where legislation establishes that we are legally obliged to process personal data, we will carry out this processing in accordance with our legal obligation.
5. Transfer of personal data
SUITE HOME SPAIN EXPERIENCE SL transfers, to the extent necessary, relevant personal data to landlords/tenants, partners such as rental companies, credit card companies and cleaning companies as well as to public authorities in order to be able to carry out and optimize rentals. and thus fulfill our obligations, to be able to request correct and secure payment or to the extent required in accordance with applicable law. If you have not given us your express consent, we will not pass on your personal data to selected partners so that they can contact you with good offers, etc. You can always withdraw your consent by writing to the following email address: info@suitehomespain.com
6. Storage period
We only store your personal data for as long as it is necessary in relation to the relevant purposes or in accordance with applicable law. We delete your personal data when it is no longer necessary to store it.
7. Your rights
1.You have the right to know what information SUITE HOME SPAIN EXPERIENCE SL has registered and to make changes to this information if it is incorrect. You have the 2.right to receive a copy of the personal data being processed.
3.You have the right to have your personal data deleted if it is no longer necessary to fulfill the purposes for which it was collected or if the processing is unlawful.
4.You have the right to request that SUITE HOME SPAIN EXPERIENCE SL limit the processing of your personal data.
5.You have the right to request that we stop sending you marketing materials.
6.You have the right to receive your personal data in a structured, commonly used and machine-readable format and to have your personal data transferred to another controller of personal data processing if this is technically possible.
7.You have the right to lodge a complaint with a supervisory authority.
8.You have the right to withdraw your consent if we process your personal data in accordance with your consent.
9.All questions regarding your rights are answered by writing to the following email address: info@suitehomespain.com
8. Other websites
Our website may contain links to other websites. This privacy policy only applies to our website. If you use links to other websites, we recommend that you read their personal data policy.
Update of our personal data policy
We periodically review our personal data policy and post any updates on our website. This personal data policy was last updated in March 2019.
All questions regarding data protection are answered by writing to the following email address: info@suitehomespain.com
SUITE HOME SPAIN EXPERIENCE SL
Below you will find the personal data policy of SUITE HOME SPAIN EXPERIENCE SL which contains information on how we collect, use, share and protect personal data.
1. Responsibility for your personal data
www.suitehomespain.com is owned and maintained by SUITE HOME SPAIN EXPERIENCE SL
All data protection issues are sent to the following email address: info@suitehomespain.com
SUITE HOME SPAIN SL responsible for the correct processing of the personal data you provide us. We store and process your personal data in accordance with data protection and privacy laws.
2. Information collected and processed
For tenants:
When booking a holiday home at SUITE HOME SPAIN EXPERIENCE SL we process the personal data that you provide us in relation to your reservation. Typically this is name, address, telephone number and email address and payment details.
For owners:
When you choose to rent your holiday home through an agency contract with SUITE HOME SPAIN EXPERIENCE, we process the personal data that you provide to us in connection with your reservation. This is usually name, address, telephone number, email address and bank account details and information about your holiday home.
Generally:
When you use our website, we collect information about your use of the website through cookies or cookie files.
3. The purpose of the processing of personal data
The personal data that you provide us may be used for various purposes depending on your relationship with SUITE HOME SPAIN EXPERIENCE SL, for example:
to make your reservation when making a reservation at SUITE HOME SPAIN EXPERIENCE SL
to fulfill our obligations in relation to the mediation agreement when you rent your holiday home through SUITE HOME SPAIN SL
to obtain statistics to help us optimize the rental and improve our service for you
To make regular visits to our website more personal.
to inform you about our offers and other services that we think may interest you
to solve problems that reach our customer service
to send you the information you request.
4. Legal basis for the processing of personal data
When you reserve a holiday home through SUITE HOME SPAIN EXPERIENCE SL or when you include an agency contract with SUITE HOME SPAIN EXPERIENCE SL you will receive specific information about the legal basis that we invoke in the processing of your personal data.
We process personal data on one of the following legal bases:
Contract compliance
With the tenant: When booking a holiday home through SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide us in relation to the reservation as they are necessary to be able to make your reservation and comply with the rental contract. If you are not willing to provide this information, we will not be able to make your reservation.
With the owner: When you include an agency contract with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide us in relation to the conclusion of this contract and the details of your holiday home since they are necessary to be able to carry out and optimize the rental and fulfill our contractual obligations. If you are not willing to provide this information, we will not be able to fulfill our contractual obligations.
Legitimate interest
For the tenant: When booking a holiday home through SUITE HOME SPAIN EXPERIENCE SL we process the personal data that you provide us in relation to your reservation because we would like to contact you to offer you good offers. This processing of your personal data is carried out because we have a legitimate interest in keeping in touch with you in the hope that you may wish to rent a holiday home through us in the future. Therefore, you can expect us to contact you periodically to offer you offers.
For the owner: when you include an agency agreement with SUITE HOME SPAIN EXPERIENCE SL, we process the personal data that you provide to us in connection with the conclusion of this agreement because we would like to contact you after the end of the mediation agreement with offers to resume our cooperation. . This processing of your personal data is carried out because we have a legitimate interest in maintaining contact with you and thus promoting the opportunity to resume our cooperation. Therefore, you can expect us to contact you once the mediation agreement has expired with offers and information that is relevant to you when you decide whether you want to resume the rental agreement through SUITE HOME SPAIN SL.
You always have the right to request that we stop sending you marketing material. You do this by writing to the following email address: info@suitehomespain.com
Generally:
To optimize our service we use some personal data for statistical purposes. We carry out this treatment because we are interested in providing the best possible service.
We sometimes transfer encrypted email addresses to Facebook and Google, among others, so that on behalf of Suite Home Spain SL they can use them to generate interest in our products, services and concepts, and inspire users to visit our website. We also use customer information on review sites, including Trustpilot, so you may receive a message asking for your opinion regarding a stay at a summer house and/or the services you have received from we. We carry out this treatment because we are interested in guiding our marketing and providing the best possible service.
You always have the right to object to your personal data being processed for the above purpose. You do this by writing to the following email address: info@suitehomespain.com
Consent:
We do not transmit your personal information to a partner in order to contact you with good offers, etc. if you have not given us special consent to do so. If we use photos or videos of you in our marketing, we will ask for your consent before using them. You can always revoke your consent by writing to the following email address: info@suitehomespain.com
Compliance with legal obligation
Where the law establishes that we are legally obliged to process personal data, we will carry out this processing in accordance with our legal obligation.
5. Transfer of personal data
SUITE HOME SPAIN EXPERIENCE SL transfers, to the extent necessary, relevant personal data to owners/tenants, rental companies, credit card companies, cleaning companies and public authorities in order to be able to carry out and optimize the rental and thus comply with Our obligations are to be able to request payment correctly and securely or to the extent required in accordance with applicable law. If you have not given us your explicit consent, we will not pass on your personal information to selected partners in order to contact you with good offers, etc. You can always withdraw your consent by writing to the following email address: info@suitehomespain.com
6. Storage time
We only store your personal data for as long as it is necessary in relation to the relevant purposes or in accordance with applicable law. We will delete your personal data when it is no longer necessary to store it.
7. Your rights
You have the right to know what information SUITE HOME SPAIN EXPERIENCE SL has registered and to make changes to this data if it is incorrect. You have the right to receive a copy of the personal data processed.
You have the right to have your personal data deleted if the information is no longer necessary to fulfill the purposes for which it was collected or if the processing is unlawful.
You have the right to request that SUITE HOME SPAIN EXPERIENCE SL limit the processing of your personal data.
You have the right to request that we stop sending you marketing material.
You have the right to receive your personal data in a structured, general-purpose and machine-readable format and to have your personal data transferred to another controller of the personal data if this is technically possible.
You have the right to lodge a complaint with a supervisory authority.
You have the right to withdraw your consent if we process your personal data in accordance with your consent.
All questions regarding your rights are answered by writing to the following email address: info@suitehomespain.com
8. Other websites
Our website may contain links to other websites. This privacy policy applies only to our website. If you use links to other websites, we recommend that you read their privacy policy.
9. Update of our privacy policy
We periodically review our privacy policy and post all updates to our website. This Privacy Policy was last updated in March 2018. All questions related to data protection are answered by writing to the following email address: info@suitehomespain.com
SUITE HOME SPAIN EXPERIENCE SL